Freight Audit & Payment

AI-Driven Freight Audit and Payment

AI-Driven Freight Audit and Payment

AI-Driven Freight Audit and Payment

One in nine transportation invoices contains a billing error. We check every line against your contracts, so overcharges are caught before you pay them.


  • 5-star on Gartner Peer Insights
  • Auditing freight since 1992
  • Fortune 500 trusted
  • 23 centres in 15 countries

    Talk to a Freight Audit Expert

    A freight audit specialist will get back to you.


    Proven results

    The nVision impact

    The nVision impact

    $360M+

    In financial adjustments identified for our customers across all transportation modes and global regions.

    $360M+

    In financial adjustments identified for our customers across all transportation modes and global regions.

    €30M+

    saved to date by a global shipper that stopped paying for urgent air freight it did not need.

    $2.8M

    in annualized savings for a consumer electronics manufacturer with 60+ transportation providers.

    $2M+

    saved in under 24 months by a global shipper with $20 million in annual parcel spend worldwide.

    25%

    cut from transportation spend for a European automotive components manufacturer.

    What we catch

    Every billing error. Every contract violation. Every overcharge.

    Every billing error. Every contract violation. Every overcharge.

    Every line item on every invoice is checked against your contracts, tariffs and shipment information.

    Every line item on every invoice is checked against your contracts, tariffs and shipment information.

    Rate and accessorial errors

    We look for charges that do not match the rate or service that was agreed upon


    • Overcharges on base rates and fuel surcharges
    • Incorrect accessorial fees and detention charges
    • Wrong service level billing
    • Multi-currency and cross-border calculation errors

    Duplicate and information errors

    Before an invoice moves forward, we also check whether the information itself is complete and reliable.


    • Duplicate charges within and across invoices
    • Missing or incomplete supporting documentation
    • Formatting inconsistencies between transportation providers
    • Information quality issues caught before payment

    Contract violations

    The invoice is checked against the commercial terms already in place.


    • Charges exceeding negotiated rates
    • Missed discount tier applications
    • Unauthorised accessorials not in contract
    • Tariff and compliance non-adherence

    Want to know what your own invoices are hiding?

    A freight audit expert will walk you through how your invoices would be checked.

    Talk to a Freight Audit Expert

    The technology behind the audit

    nSure AI™, the Transportation Information Gateway™

    An audit is only as accurate as the information underneath it.

    Transportation information does not arrive in one shape. It comes as EDI files and PDF invoices, as scanned paper and mobile photographs, as email attachments and portal downloads, from thousands of transportation providers who each format things their own way. nSure AI™ does not just read these documents, it understands them, so everything downstream starts from information that is already complete, structured and connected.

    EDIPDFEmail APIPortal nSure AI Complete, structured, connected information
    Every source, every formatTransportation information arrives however your providers choose to send it. No manual sorting or filing.
    Providers and shipments identifiedCustomers, transportation providers, shipment references and document types are recognised without being told.
    Documents matched to the right invoiceSupporting documents are attached to the invoice they belong to, so no charge is judged on incomplete information.
    Nothing passes on a guess99.3% of information is extracted automatically. Anything less certain goes to a specialist, never estimated.

    What nSure AI™ is not. It is not optical character recognition and it is not document capture. Those describe reading a page. nSure AI™ understands transportation information in its business context, which is what makes everything downstream possible.

    Recognition and relationships

    In a category where switching providers
    is common, our customers stay an
    average of 12 years.

    In a category where switching providers is common, our customers stay an average of 12 years.

    nVision has never felt like just another vendor. They have built relationships based on trust, accountability, and a genuine desire to help customers succeed.
    Global ManagerTelecommunications industry
    ★ ★ ★ ★ ★
    5-star review

    What stands out most is the expertise and responsiveness of nVision Global team and Asia Pac customer service.


    Head of Supply Chain, Asia Pacific

    Manufacturing industry

    ★ ★ ★ ★ ★
    5-star review

    We have had a very positive experience working with nVision Global regarding our freight audit and payment operation.


    Head of Supply Chain, Asia Pacific

    Manufacturing industry

    ★ ★ ★ ★ ★
    5-star review

    We have so many years working experience with nVision Global regarding freight post audit and payment operations.


    Manager, Supply Chain

    Manufacturing industry

    23Operations centres across 15 countries
    190+Countries served, multilingual in-house teams
    30+Years of transportation provider billing data
    50%Of customer relationships exceed 10 years

    As featured in

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    How we compare

    nVision Global and Other Providers

    nVision Global and Other Providers

    Many providers follow similar steps. The difference is how well those steps run at scale, and what information powers them.

    Many providers follow similar steps. The difference is how well those steps run at scale, and what information powers them.

    Many providers follow similar steps. The difference is how well those steps run at scale, and what information powers them.

    CapabilitynVision GlobalOther Providers
    Information intelligence✓nSure AI™, the Transportation Information Gateway™. Understands transportation information in business contextBasic optical character recognition or manual handling
    Audit coverage✓More than 200 configurable checkpoints across rates, accessorials and billingLimited or sampled audit checks
    Exception handling✓Routed to experienced transportation audit professionals for resolutionManual follow-up and slow resolution
    Global operations✓23 operations centres across 15 countries, staffed in-houseSingle-region or outsourced support
    Integrations✓API, transportation management system and ERP integrationsBasic import and export tools
    Track record✓More than 30 years, Fortune 500 trustedLimited or unverified history
    Get Started

    See what is hiding in your freight invoices

    See what’s hiding in your freight invoices.

    We will show you how every line of every invoice gets checked, and what turns up once that information is clean.

    Talk to a Freight Audit Expert
    ✓ Since 1992
    ✓ Fortune 500 Trusted
    ✓ Rated 5 out of 5 on Gartner Peer Insights