Freight Claims Management

When shipments are transported, they are inevitably vulnerable to loss, damage, service failures, and incorrect freight charges. The best strategy in that case is to have a claims management service provider to assist you. nVision Global is the leading logistics management service provider and delivers the best possible claims return.

We have extensive experience in the domain of transportation consumer protection. Our specifically trained professionals guide clients and work with them towards claims management for all transportation modes. Our claims collection rate is more than 87% at present which has resulted in savings of more than $15.5 million.

FULL SERVICE

nVision Global's loss and damage claims professionals can completely manage your company's claims process utilizing our proprietary software.

  • Our claims team, on average, 10 years of experience in loss and damage claims processing and collection.
  • nVision Global's experienced claims team boasts an 87% collection rate, at speeds 35% faster than the freight claims industry standard.
  • Our certified loss and damage claims professionals are adept at addressing the most complicated and difficult freight claim challenges, which has resulted in more than $15.5 million in savings.
  • Our staff has provided their experience and expertise to assist the Transportation Consumer Protection Council.

SELF SERVICE

Manage your company's claims process online with our cloud-based Loss and Damage Claims Management software.

  • Easily file claims with just a few mouse clicks.

  • Quickly access, and collaborate on, claims across multiple users, departments, or locations.
  • Claims are funneled through your company’s designated Claims Manager to ensure compliance to your standards.
  • Manage claims based on type, status, location, provider, and other key factors.
  • Claims and supporting documents are safely stored in nVision’s Secure Claims database.
  • Extensive summary and detail reports are available in multiple formats.
One of the reasons businesses face issues is the Loss or Damage of shipments in transit. These losses may include: prorated freight costs, labor costs, markdowns etc.

This offering of our Claims Management services was designed precisely for companies that wish to post audit freight bills after the payment has been made. nVision Global’s software determines whether the bill has been overpaid; after that, the software allows you to submit an overcharge claim to the corresponding transportation provider for the estimated refund.

While you make every effort to choose the best transportation provider for your shipment, mistakes can happen. If you face any sort of service failure on the part of your transportation provider, nVision Global comes to the rescue and pursues the claim.


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